Terms and Conditions

Welcome to VIRTUORE. By accessing and using our website (www.virtuore.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

VIRTUORE is a direct-to-consumer brand committed to offering culturally rooted and ethically crafted apparel. These Terms govern your use of our website and services. We may update these Terms from time to time, and continued use of the site constitutes acceptance of any modifications.

2. Eligibility

You must be at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

3. Product Information

We strive for accuracy in all product descriptions, images, and pricing. However, there may be slight variations in color, fabric, or design due to screen settings or handcrafting. All prices are listed in INR unless otherwise stated.

4. Orders & Payments

  • Orders are confirmed only after full payment is received.

  • We accept major credit/debit cards, UPI, wallets, and net banking.

  • VIRTUORE reserves the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • Domestic orders are typically delivered within 5–10 business days.

  • International shipping timelines may vary depending on location and customs.

  • Customers are responsible for any duties or taxes applicable in their country.

6. Returns & Exchanges

  • Returns or exchanges are only accepted for defective or incorrect items, within 5 days of delivery.

  • Products must be unused, unwashed, and in original packaging.

  • To initiate a return, please contact us at support@virtuore.com with order details.

7. Intellectual Property

All content on this site, including images, logos, text, and designs, is the property of VIRTUORE and may not be reproduced, distributed, or used without prior written permission.

8. Privacy Policy

Your privacy is important to us. By using our website, you also agree to our Privacy Policy, which explains how we collect and use your personal information.

9. Limitation of Liability

VIRTUORE shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

For any questions regarding these Terms, please reach out to us at info@virtuore.com.